Here to Help You Find the Right Information
We understand that banking can sometimes feel overwhelming, especially when questions come up about accounts, digital tools, or financial services. As a community bank rooted in Brookfield, Illinois, we are committed to providing clear, reliable information that helps you make confident financial decisions with the support of a team that knows you and your community.
This page is designed to answer common banking questions while highlighting the convenience of modern banking alongside the personal service you expect from a local institution. Whether you are banking here in Brookfield or managing finances across the country, First National Bank of Brookfield offers the tools, guidance, and expertise to support your needs. If you do not find the answer you are looking for, our team is always available to provide personalized assistance and help you move forward with confidence.
FREQUENTLY ASKED QUESTIONS
- What type of accounts does the bank offer?
We provide a full range of personal and business accounts, including free checking, high-yield savings, money markets, certificates of deposit, and tailored commercial banking options. Each one is designed to support the way our customers live, work, and grow.
- What digital banking tools does the bank offer and how do I enroll?
You can manage your accounts anytime, anywhere with our digital banking tools, including online and mobile access.
Online/internet banking: Please complete the form and click on the submit button. Approval of your application generally requires 3 to 5 business days. You will be contacted of your desired user name has already been selected by another customer. Approval is not guaranteed.
Mobile banking: Download the FNBB mobile banking app. then log in using your User ID and Password to access your account information securely.
- What should I do if my debit card is lost or stolen?
Call us right away so we can protect your account. We’ll help you freeze the card, review recent activity, and issue a replacement quickly.
You can also report your card lost or stolen through the card management tool found on our mobile banking app. Simply tap MY CARD to get started and be sure to turn on automatic app updates to get new features as soon as they’re rolled out.
- What are your hours and ATM locations?
Our hours are:
Monday-Friday
Lobby 9:00 am to 5:00 pm
Drive-up 7:00 am to 6:00 pm
Saturday
Lobby 8:00 am to 1:00 pm
Drive-up 8:00 am to 1:00 pm
Find surcharge free ATMs available through our network at Moneypass
- How do I set up direct deposit or automatic payments?
You’ll need FNBB’s routing number and your account number. Forms and instructions are available online or at the branch, and we’re happy to help you get everything set up smoothly.
- Are my deposits insured?
Yes. All FNBB deposit accounts are insured by the FDIC up to applicable limits, giving you the security and peace of mind you deserve.
To learn more about FDIC coverage, go to https://www.fdic.gov/about
To calculate your FDIC coverage, go to https://edie.fdic.gov/calculator.html
- How do I transfer money between accounts or to another person?
You can transfer funds through online banking or the FNBB mobile app. Internal transfers post quickly, and person-to-person options are available for sending money securely.
- What security measures does the bank use to protect my information?
We combine strong security practices with advanced digital safeguards to keep your information secure. That includes encryption, multi-layer authentication, account monitoring, and a commitment to customer education.
- How do I contact someone at the bank?
- You can call us at 708-485-2770
- Visit us in person at 9136 Washington Ave, Brookfield, IL 60513
- Or send a secure message online or through mobile banking
Our team is here to help and responds promptly during business hours!
- How can I apply for a mortgage or home equity loan?
Reach out to us online or meet with one of our experienced lenders. They’ll walk you through the needed documents and guide you from application to closing with the personal attention our customers count on.
- How can I access my bank statement online?
Sign up for FNBB’s online/mobile banking to view and download your statements securely anytime.
- Where can I enroll in online banking?
Enrolling in online banking is simple. Customers can get started by visiting our Online Banking page and following the enrollment steps. If you need assistance or have questions during the process, our team is happy to help.
- What transactions can I complete through FNBB’s drive-thru?
Routine teller transactions such as deposits, withdrawals and loan payments are available at FNBB’s drive-thru during business hours — check with the branch for specifics.
REAL SUPPORT
Still have questions? We’re here to help.
If you did not find the answer you were looking for, our team is ready to assist. Speak with a real First National Bank of Brookfield representative who understands your needs and can provide clear, personalized guidance.
Whether your question is about accounts, digital banking, or financial services, we are here to help you move forward with confidence.
Contact Us NowOr Call Us Today: 708-485-2770
